Frequently Asked Questions

I'm having an issue with an online puzzle, when will this be fixed?

Please be advised our office hours are Mon-Fri, 9am-5pm AEDT. If an issue has occurred, our developers will work on fixing it as soon as we are aware of it. For updates on online puzzles, please visit our Facebook page.

Can I print your HTML versions when Flash stops working?
Why isn't the Flash version of the puzzle working anymore?
Will I still be able to play the flash puzzles once flash stops working?
I completed a puzzle but didn't get a score.
I would like to know where my score ranks amongst other users.
I keep getting a 'Bad Request' notification